Description
The Organizational Citizenship Behavior Scale (OCBS) is a very useful tool to assess the organizational citizenship behaviour of the employees working in almost every type of Indian organization. With the careful study of an individual’s score on each item, the attitude of the employee towards pro-social behaviour in the organization can be found out and depending on these results, suitable tasks can be assigned to the employees that best match their attitude thus leading to their higher job satisfaction and in turn affecting the job performance of the employee.
The scale is brief, reliable and valid and all statements are clear, distinct and concept based.