Description
This instrument assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace. This revised edition includes new scales to measure a team’s approach to conflict as well as each individual’s approach. The instrument consists of 10 vignettes which describe realistic workplace conflicts. The results give respondents an accurate assessment and understanding of their own natural approaches to dealing with conflict and provide a starting point for developing the skills necessary to begin managing conflict constructively.